Privacy Policy

Information We Collect

• Contact details such as name and email address.
• Project and request details you submit to us.
• Payment-related metadata from Stripe (not full card numbers).
• Basic technical data such as device/browser and logs.

How We Use Data

• To deliver one-time supplement request services.
• To communicate about your request, billing, and support.
• To prevent fraud, abuse, and unauthorized access.
• To comply with legal and tax requirements.

Payments

Payments are processed by Stripe. We do not store full payment card details on our servers.

Sharing

We share data only with service providers required to operate the business (for example, Stripe for payment processing), or when legally required.

Data Retention and Security

We retain records only as long as needed for service delivery, support, accounting, or legal obligations. We use reasonable safeguards to protect stored information.

Your Privacy Choices

You may request access, correction, or deletion of personal data where applicable by emailing us at info@vertexops.com.